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COVID-19 Free training and development opportunities for tourism employees

Northumberland workshop

Want to learn a new skill while at home? We know lockdown has made life difficult for many of us, but if you can find the time, grab this opportunity to build up your existing skillset and discover new talents.

Right now, the vast majority of us are at home, furloughed or simply not working because businesses are closed due to the coronavirus. It’s nobody’s fault that we’re not allowed to work, and we’re not forgotten! We will get back out into the world again at some point, we will meet each other again, and we will get back to doing what we love, be that greeting visitors in an attraction, taking care of guests in a hotel, or serving customers in a café, bar or restaurant.

But until then, there are loads of things we can be doing to invest in our own wellbeing and personal development. We’ve teamed up with Gateshead College and Newcastle College, who have pulled together a lot of online training resources which anyone can access, completely free!

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Gateshead College is offering a range of online courses to help you develop.

Courses include:

Business and digital: web design, search engine optimisation, social media and digital marketing, agile workforce, business budgeting, project management and leadership and management.

Employment skills: Being self-employed in the sports industry, 5- star customer service, consumer law, occupational studies, personal development and resilience.

Health and wellbeing including level 1 and 2 in mental health awareness, Level 2 Certificate in cleaning, knowledge and skills, principles of infection control, nutrition and health and counselling skills.

New courses are being developed all of the time and if there’s something in particular that you’d like Gateshead College to develop to meet your needs, get in touch via the form on the college’s website.

Simply follow this link to see the full range of what’s available with Gateshead College, register a few details and tell them which courses you’re interested in.


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With Newcastle College, whether you want to improve your digital skills, enhance your understanding of health and safety during a pandemic, or learn how to manage your anxiety and help others do the same, you can choose from a range of courses.

Courses include:

Introduction to digital marketing analytics, introduction to website development

Level 2 Certificate in Infection Control and Prevention

Understanding Depression and Anxiety

Improving productivity using IT

Simply follow this link to see the full range of what’s available with Newcastle College, register a few details and tell them which courses you’re interested in.


Government online skills toolkit

The UK government has also created a new online skills toolkit looking at digital and numeracy.

Digital and numeracy skills are amongst those that are most sought after by employers, and can help you progress in work and boost your job prospects. Digital skills can be anything from using social media and staying safe online to coding, programming or digital marketing.

You can choose from a selection of high-quality courses put together in collaboration with experts. Find a level and time to study that’s right for you. The Skills Toolkit makes it easy for you to boost your skills.


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Local Funding e-Bulletin

The Regeneration Programmes and External Funding team at Northumberland County Council produce a regular Funding eBulletin, which currently includes useful support information around COVID-19.

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COVID-19 Consumer Tracker

A weekly COVID-19 consumer sentiment tracker is now available, providing insights into domestic intent to take holidays within the UK.

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