Northumberland Tourism

Northumberland's Destination Management Organisation

Know Your Northumberland

Northumberland workshop

Know your Northumberland is back!

 

The Know Your Northumberland initiative aims to improve and develop the skills and knowledge of staff and volunteers working at visitor serving businesses across the county.

The programme will not only teach the basics of exceeding customer expectations, it  will also teach why tourism is so important and gives valuable destination product knowledge to your frontline. It will consist of eight familiarisation trips across the county, led by experienced Blue Badge Guides.

Delegates can work towards gaining bronze or silver certificates, or a gold ‘Ambassador Status’ diploma, depending on the number of courses completed.

The programme will also aim to give frontline employees the tools and confidence they need to create memorable experiences for visitors.


The dates of the 2020 programme are:


Tuesday 3rd March  North Pennines

Wednesday 11th March  Berwick & Northumberland Coast

Thursday 26th March  Tyne Valley & Hadrian’s Wall

 

The trips cost £10pp, places are limited and need to be booked by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.

Attachments:
Download this file (2019 _ 20 - Know Your Northumberland Course Outlines .pdf)Course Outlines [Know Your Northumberland]170 kB278 Downloads

COVID-19 (Coronavirus) Response: Support to Business

COVID-19: Guidance for Businesses

Information for UK tourism businesses affected by COVID-19 including links to Government guidance, financial assistance and other resources.

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